Shipping Policy

At Cocomi, we aim to ensure you have a pleasant experience from the moment you place your order until the product arrives in your hands. Please take a look at our shipping policy to understand the process behind it.

Order Processing:

• All orders are processed within 1-3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

International Shipping:

• Standard International Shipping: Estimated delivery time is 7-14 business days. Delivery times may be affected by customs processing.
• International customers will be responsible for any duties and taxes imposed by their respective countries.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can use the tracking information provided to follow the progress of your delivery.

Delivery Delay:

• While we strive to meet estimated delivery times, unexpected circumstances such as weather, customs, or carrier delays may affect delivery dates. Thank you for your patience and understanding.